Electrical Source AI Answering Service
System Status
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Database
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Connection Status
Users
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Total Users
Schedules
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Active Schedules
Call History
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Total Calls Logged
Default User
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Fallback Assignment
Automated Tests
Click "Run Tests" to execute health checks
Monthly Schedule
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
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Call Sessions
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Order Tracking
Drag & drop a CSV file here, or click to browse
Supported formats: NABCO detailed export, NetSuite web orders, Document number format
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Application Modules
Enable or disable features for your organization
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Application Settings
Schedule Overlap Settings
Control how the system handles multiple users being scheduled at the same time.
When enabled, multiple users can be scheduled for the same time slot. When disabled, only one user can be assigned to each time slot.
Shippo Tracking API
Configure your Shippo API key for real-time package tracking updates.
Get your API key from Shippo Dashboard. Use your live key for production tracking.
About Settings
- Default behavior: Only one user can be scheduled per time slot
- Same user overlaps: Automatically merged into single continuous blocks
- Different user overlaps: Prevented by default, allowed when setting is enabled